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Withdrawal Policy

This is a translation for your convenience. The German version is legally binding.

Still open. This information follows the statutory model and must be legally reviewed before sales start.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Grabowski Machinery, Kacper Grabowski, Glienicker Weg 5, 14476 Potsdam, Germany, email: info@grabowski-machinery.com, phone: +49 155 67736647) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal from this contract. For this reimbursement we will use the same means of payment that you used for the original transaction.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

If you wish to withdraw from the contract, please complete and return this form: To Grabowski Machinery, Glienicker Weg 5, 14476 Potsdam, Germany, info@grabowski-machinery.com. I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods: ___ . Ordered on / received on: ___ . Name of consumer(s): ___ . Address of consumer(s): ___ . Date: ___ . Signature (only if this form is notified on paper): ___ .