Warranty and statutory rights
Statutory rights
Consumers are entitled to the statutory rights for defects under German law. The usual limitations apply to wear parts such as blades. These rights exist independently of the warranty. Details will be set out in the terms of sale at launch.
2-year warranty in the purchase price
The GM Cut-35 comes with a 2-year warranty. It is included in the price and costs nothing extra. It applies in addition to your statutory rights and does not limit them.
Still open. The detailed warranty terms (what is covered, what is not, start of the period) have not yet been set out in writing and will be published here. In our experience wear parts such as blades are usually excluded; we will define this bindingly.
In case of a warranty claim or repair
Write to us with photos and a description of the problem. We will get back to you and agree the next steps with you. We will publish the exact process here as soon as it is defined.